Frequently Asked Questions

  • Petsintentions is an Australian dog wellness and grooming brand creating thoughtfully formulated products for your dog’s skin, coat and everyday wellbeing. Our range combines botanical ingredients with intentional care to make grooming a more nurturing experience.

  • Our products are created in small batches using carefully selected botanical oils, hydrosols, herbal extracts and other functional ingredients. We focus on gentle, intentional formulas designed to turn everyday dog grooming into a calming care ritual.

  • Many of our products are suitable for a wide range of breeds, coat types and skin needs. As every dog is different, we recommend checking the individual product information and performing a patch test before first use, particularly for sensitive dogs.

  • Our range includes botanical dog shampoos and conditioners, grooming mists, coat oils, paw and skin balms, dry shampoo, bath and spa treatments, coat masks, grooming bundles and other everyday care essentials. We’re also expanding our holistic wellness range with products such as dog food toppers, herbal dog teas and other wellness-focused products.

  • Many of our formulas are created with gentle botanical and skin-supporting ingredients. We recommend checking each product’s suitability and patch testing before first use.

  • Yes. Many Petsintentions products are designed to complement one another as part of a complete grooming routine. Always follow individual product directions and avoid layering too many products at once, particularly if your dog has sensitive skin.

  • You can find ingredient information within the individual product listings and on our Meet Our Ingredients page, where you can learn more about some of the botanical ingredients used throughout the Petsintentions range.

  • Petsintentions products are handcrafted in Melbourne, Australia in small batches, allowing us to take a thoughtful approach to ingredient selection, formulation and quality.

  • Start by considering your dog’s main needs, such as sensitive or dry skin, coat conditioning, freshness, paw care or a calmer grooming routine. Each product page explains its key ingredients, benefits and intended use to help you find the most suitable option.

  • How often you use each product depends on the formula and your dog’s individual needs. Some products are designed for regular grooming, while others are best used as needed. Always follow the directions provided on the individual product page or label.

  • No. Petsintentions products do not contain artificial or synthetic fragrances. Where fragrance is used, our products are naturally scented with carefully selected essential oils, chosen to complement each formula while providing a gentle botanical aroma. We believe in keeping our formulations intentional and avoiding unnecessary artificial fragrance.

  • Suitability varies by product. Always check the individual product directions and age recommendations, as some formulas are not recommended for puppies under 12 weeks.

  • Yes. Petsintentions products are created with a strong focus on natural and naturally derived ingredients. Our formulas feature botanical oils, butters, floral hydrosols, herbal extracts and other plant-based ingredients, alongside carefully selected naturally derived functional ingredients where required for preservation, stability and performance. We believe in gentle, transparent formulations and clearly list our ingredients so you know exactly what you're using on your dog.

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  • Yes. Petsintentions offers curated bundles and gift sets that bring complementary products together for different grooming and wellness routines. Bundles are a convenient way to build a more complete care routine for your dog.

  • Yes. Our range continues to evolve with thoughtfully developed grooming and wellness products. Keep an eye on our website and socials for new releases, limited collections and upcoming products.

  • Yes. If you're unsure which product may best suit your dog's coat or grooming needs, you're welcome to contact us before ordering. For specific skin concerns or medical conditions, we recommend seeking advice from your veterinarian. You can also use the ‘find my dogs routine’ quiz you will find this on the main page.